As Kuwait begins to gradually move into the next phases of reopening, Sniggles has once again opened our doors. We have truly enjoyed seeing our wonderful customers again over the past few days.
We would like to take this opportunity to let you know a little more about what has been happening behind the scenes over the past few months, and our plans moving forward.
First and foremost, the safety of our customers and our staff has always been our top priority. We made the decision to shut down our retail locations prior to any mandates, and ensured that our staff was equipped with sanitation and personal protective equipment from the very start.
While we continued with deliveries, we were operating on a skeletal staff, reducing shifts to ensure that all of your orders can be prepared and delivered on time with minimum staff working at one time, while simultaneously ensuring that our staff members were not overwhelmed or overworked.
We have not, and will not, reduce our team due to these circumstances. Each team member has continued to receive full benefits. We are just as committed to our employees as we are to our customers.
Moving forward, we will continue to take these steps to ensure that our retail locations are a safe shopping environment:
- Temperature checks are required before entering the premises.
- Physical distancing: we ask our employees and our customers to maintain a 2 meter distance at all times.
- Only 5 customers will be allowed to enter the store at one time.
- Face masks are required before entering the store. We recommend, but do not require, disposable gloves.
- Hand sanitizer containing at least 60% alcohol will be provided at both retail locations. We encourage you to utilize the sanitizer both when entering and exiting the store.
- We regret to inform our customers that cash transactions are no longer permitted in store or for deliveries. For your convenience and safety, all transactions must be done electronically.
The next few months are uncertain. We are closely monitoring the health and safety guidelines set forth by the Ministry of Health and the World Health Organization, and adjusting our next steps based on events as they unfold.